FAQS

How are you DIFFERENT than other brands?

Over a decade in the making, SugarCookie Nails are designed to elevate your every day. Meticulously crafted to endure the pace of real life, these sets are made for those who do it all without compromising on elegance.

While many others promise reusability, few deliver lasting beauty. By the time the set is removed, nails are chipped, misshapen, or dulled. SugarCookie Nails are different. Our proprietary technique ensures each set holds its shape, resists wear, and maintains a flawless finish week after week.

As a mother of three young children, developing a solution that was not only quick and reliable, but uncompromising in quality was not only ideal, it was necessary. After years of testing, refining, and wearing my own designs, I created a system that blends durability with timeless style.

You are not just wearing press on nails.

You are wearing SugarCookie Nails.

What is the difference between ORIGINAL RECIPE and LUXE

All SugarCookie Nail Sets are available in both styles. Both are created with the same care, dedication and craftsmanship. The difference comes down to preference and your planned experience.

The Original Recipe Collection has a simplified construction. It is a great choice if:

  • You plan on wearing them only once or twice.
  • You are new to wearing press on nails.
  • You want a more affordable option

The Luxe Collection is intentionally crafted to endure longer wear-times while maintaining it’s look and sculpted shape. Luxe is great if you:

  • You prefer to keep your sets longer
  • You prefer a salon-like appearance
  • You prefer a more durable and chip-resistant experience

How do I determine my SIZE?

Nail sizes are largely standardized across the industry, but subtle variations can occur between brands. To ensure a flawless fit for your SugarCookie Nails set, please take advantage of the Sizing Kits.

The first Bite-Sized Sizing Kit is complimentary. Simply click here to order your free sizing kit and find your ideal size before making a purchase.

The Full-Size Sizing Kit is designed to be purchased, sized, and worn immediately. Simply click here to choose your desired set.


Where do I add my Nail Sizes?

Once your size is determined, simply add it to your next purchase and the custom size will be saved to your account.

Should I get GLUE or STICKERS?

Both prep kits are available with your SugarCookie Nails purchase. Please note that the included nail sticker set and mini nail glue provide enough product for approximately two full applications each.

For extended use or added convenience, consider upgrading to the Deluxe Prep Kit at checkout.

Wear Time Guidance:

Nail Stickers offer a gentle hold which is ideal for 1–2 days of wear. This option is perfect for weekends, events, or photoshoots.

Mini Nail Glue is recommended for a more durable application which can last up to 3 weeks.

As always, the longevity of your set depends on proper preparation. For best results, view our detailed prep & application guide here.

What is the DELUXE PREP KIT?

The Deluxe Prep Kit is an upgraded option that is available with each purchase for a $7.50 surcharge. This option will replace the included Prep Kit. The kit includes a choice of either heat-activated nail stickers or a full-size nail glue.

The Heat-Activated nail stickers will allow for 2-4 days wear time and the full-size nail glue will allow for multiple wears and uses. The amount of applications varies with the user. 

My set doesn't FIT?

If you ordered the Bite-Sized Sizing Kits, please ensure sure that the size you measured was entered correctly. If not, please email sugarcookienails@gmail.com for assistance. 

Did you choose a new shape or length with this order? Unfortunately a seemless transfer from one shape and length to one to another is not always possible. In this event, you will need a sizing kit for the new shape and length.

Purchasing the wrong size without measuring is not grounds for return. If you are unsure of your size please click here to order a Bite-Sized Nail Sizing Kit or here to order a Full-Size Nail Sizing Kit to get you started.

If you have any questions regarding this process please fill out a contact form at the bottom of the page. 

What is your REFUND/RETURN Policy?

For sanitary reasons, all items are considered final sale. However, in exceptional circumstances, returns may be reviewed on a case-by-case basis.

Refunds will only be approved if all items are unused, unopened, and unaltered, and the request is initiated within 72 hours of receiving your order. All return decisions are at the sole discretion of SugarCookie Nails and will be communicated within 1–2 business days.

If approved, a return label will be provided via email. Refunds will be issued once returned items are received and evaluated.

Please note: Purchasing the wrong size does not qualify for a return. If you’re unsure of your fit, we recommend ordering a sizing kit before purchasing.